A comprehensive 90-minute hearing assessment combined with a one-to-one consultation to discuss what your results mean for you and explore your hearing aid options. Carried out by Matthew, an MSc Audiologist, the appointment includes a video otoscopy examination of your ears, tympanometry to check your middle ear function, a pure tone hearing test in our sound booth, and speech-in-noise testing to assess how well you follow conversation in background noise. We'll talk you through your results in plain English and explain your options across all leading hearing aid brands, tailored to your lifestyle and budget.
A 60-minute, in-depth diagnostic hearing assessment carried out by an MSc Audiologist — significantly more thorough than a standard high-street check. The appointment includes a video otoscopy examination of your ear canal and eardrum, tympanometry to check your middle ear function, a pure tone hearing test across a full range of pitches and volumes, and speech-in-noise testing to assess real-world listening ability. This option is ideal if you want a detailed, fully mapped picture of your hearing without a hearing aid discussion — for example, if you're monitoring a known condition, want a baseline check, or need documented results. We can provide a written report of your results, which can be used to support a referral to your GP or an ENT specialist if needed.
Please note this appointment is only suitable for those 18 and over.
Professional and gentle ear wax removal, conducted by an experienced Audiologist.
Fees & Payment: The fee is £59, which covers one or both ears. Please note that this fee applies to the clinical appointment time and ear health assessment regardless of whether wax is found (see below for the one exception). Payment is taken at the end of your session.
Preparation: For the safest and most comfortable results, please apply olive oil spray (such as Earol) twice daily for 2 to 5 days leading up to your appointment. Earol is an ideal choice, as it helps soften wax for dry (microsuction) removal. Please do not apply olive oil if you have a known perforation of the eardrum.
If No Wax is Found: If your ears are clear, we will utilise your remaining appointment time to conduct a hearing screening, check your overall ear health, and provide professional advice or a referral if needed. If you would prefer to end the appointment early instead, a reduced £25 ear check fee will apply.
Pricing (payment in person, after appointment only): £50 - Impressions Only: Take-away impressions to post to your own manufacturer. £155 - Custom Protection: Includes impressions and finished plugs (Sleep, Swim, Work, or Music). £TBC - Specialty Products: In-Ear Monitors and other custom items.
Terms & Voucher Info Hours & Age: Available 11am – 3pm only. Strictly 18+. Vouchers (including ACS): we no longer accept vouchers.
Have you moved, or are you looking for a new local audiology team to manage your hearing health? We can take over the care and optimisation of your existing hearing instruments.
This comprehensive, all-in-one package is designed to recalibrate your current devices to your up-to-date hearing levels and give you ongoing peace of mind.
What’s Included: • Full Diagnostic Hearing Assessment: A complete re-test of your hearing to map out any changes. • Device Clean, Check & Service: We ensure your current hearing aids are acoustically sound and running the latest firmware. • Precision Reprogramming: We adjust your existing hearing aids to match your new test results, ensuring maximum clarity and comfort, REMs included. • 12 Months of Aftercare: Enjoy unlimited peace of mind with inclusive follow-up adjustments and troubleshooting appointments for a full year.
Important Note: Please remember to bring your current hearing aids, any existing programming records (if you have them), and make sure your devices are fully charged or have fresh batteries.
*Please note: Devices must be un-locked by the original provider and in working order. Repairs or replacement parts are subject to additional manufacturer costs if required.*
A safe, gentle ear wax removal service (microsuction/irrigation) for teenagers, conducted by senior Audiologist Matthew Dargie (MSc, UCL).
Extended Appointment: This session is double the length of an adult appointment to ensure a calm, unhurried environment. The price reflects this increased clinical time.
Chaperone Requirement: A parent or legal guardian must be present in the clinic room for the entire duration.
Consent: A parental consent form must be completed at the clinic before the procedure begins.
Safety Stop Policy: We operate a strict "no-force" policy. If the child becomes highly anxious, distressed, or uncomfortable, we will immediately stop and will not proceed.
High-quality, reproducible audiograms to support legal proceedings.
- Fully compliant with current BSA (British Society of Audiology) standards - Rapid report delivery to meet litigation deadlines - Clear and compliant reports, tailored for legal proceedings - Experienced, advanced audiologist
When booking online please add notes detailing any specific requirements.
Very professional. Great experience. Highly recommended.
Donna Webster
··from Google
Excellent, professional and personable
mindy bhuller
··from Google
Just to say I was so very pleased with Matthew. He is so pleasant and approachable.Kind and very thorough and efficient in what he does.He has got so much time and patience to example everything that is to do with hearing aid or any other issues with the ears. I will definitely recommend him to people. 10/10 That's the score I would give him Just which there were many more like him. Thks
roger Stanbridge
··from Google
Matthew put me at my ease straight away. He explained all procedures to me before starting the treatment. Very professional and would not hesitate to recommend him to anybody.
